Browse figures, parts and editions carefully
Use a Japanese series name or product identifier. Read condition and completeness separately, especially for stands, bonus parts, game manuals and region-specific hardware.
1. Identify the exact product
Confirm:
For games, CDs, DVDs, and books, identifiers are often more reliable than translated titles.
- title
- manufacturer
- character or series
- product number or JAN code
- edition
- release
- new or used condition
- included accessories
- bonus items
2. Condition and completeness are different
A used product can be in good physical condition and still be incomplete.
Check for:
- original box
- manual
- obi
- stand
- cables
- bonus parts
- limited-edition accessories
3. Learn the important condition terms
ジャンク should be treated as a high-risk listing, especially for electronics.
- 中古 — used
- 傷 — damage
- 汚れ — stains
- 欠品 — missing part
- 箱なし — no box
- 説明書なし — no manual
- 動作不良 — malfunction
- ジャンク — junk/as-is
- 未開封 — unopened
4. Preserve the exact listing
Keep:
Do not assume another Surugaya listing with the same translated title is equivalent.
- source URL
- product code
- price
- condition note
- listing details
6. Books become heavy quickly
Manga, art books, and media can pack efficiently but create substantial weight.
Do not pack heavy books where they can crush:
- CD cases
- figure boxes
- fragile collectibles
7. Figures create volume
Boxed figures can trigger dimensional-weight pricing.
Preserve collector boxes when they matter, but remove unnecessary outer shipping cartons where appropriate.
8. Electronics need stronger condition review
For retro consoles, cameras, and audio equipment, check:
A warehouse cannot reconstruct test information that the original listing never provided.
- tested functions
- missing cables
- battery condition
- corrosion
- voltage
- regional compatibility
- junk/as-is language
What to read before paying for international delivery
Before ordering used games, books or boxed figures from Surugaya, compare the full cost rather than the listing price alone. Use the fee guide for warehouse charges, the consolidation guide for eligible arrivals and the shipping guide for weight, dimensions and destination restrictions.
From a listing to your purchase request
Match the Surugaya product code and condition note before submitting an eligible cart request.